Terms of Service

Last Updated: July 22, 2026

Welcome to Magnorra. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

• You have the legal capacity to enter into a binding agreement under applicable Indian laws.

• The information you provide is accurate and up to date.

2. Account Terms

If you create an account with us:

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to provide accurate and complete information.

• You are responsible for all activities that occur under your account.

• We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or unlawful activities.

Please notify us immediately at store@magnorra.in if you suspect unauthorized access to your account.

3. Pricing and Payment

• All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

• Prices are subject to change without prior notice.

• Applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.

• Payment must be completed through the payment methods available on our website.

• We reserve the right to cancel any order if payment is declined, unauthorized, or suspected to be fraudulent.

4. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However:

• Product colors may vary slightly due to screen settings.

• Minor variations in appearance, packaging, or specifications may occur.

• We do not guarantee that product descriptions or other content are completely error-free.

• We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

5. Order Acceptance

Your order constitutes an offer to purchase products from Magnorra.

We reserve the right to:

• Accept or reject any order at our sole discretion.

• Cancel orders due to pricing errors, stock unavailability, suspected fraud, or unforeseen circumstances.

• Limit quantities purchased per customer or household.

If an order is cancelled after payment has been received, the eligible amount will be refunded according to our Refund Policy.

6. Shipping and Delivery

• Orders are processed within 10–12 business days unless otherwise stated.

• Estimated delivery times are provided for convenience and are not guaranteed.

• Delivery delays may occur due to weather conditions, courier issues, government restrictions, or other events beyond our control.

• Customers are responsible for providing accurate shipping information.

• Magnorra is not responsible for delays caused by incorrect delivery information provided by the customer.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

• Return requests must be initiated within 3 days of receiving the order.

• Products must be unused, in their original condition, and with original packaging unless the item was defective or damaged.

• Certain categories may be non-returnable for hygiene, safety, or legal reasons.

• Approved refunds will be processed through the original payment method within 8–10 business days.

Please contact store@magnorra.in for assistance.

8. Prohibited Uses

You agree not to:

• Violate any applicable laws or regulations.

• Use the website for fraudulent or deceptive purposes.

• Upload malicious software, viruses, or harmful code.

• Attempt unauthorized access to our systems or networks.

• Interfere with the operation or security of the website.

• Copy, reproduce, scrape, or exploit website content without written permission.

• Use the website in any manner that may damage our reputation or services.

9. Intellectual Property

All website content, including logos, trademarks, graphics, text, images, designs, software, and other materials, is the property of Magnorra or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• Magnorra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

• Our total liability for any claim shall not exceed the amount paid by you for the specific order giving rise to the claim.

• We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, or courier disruptions.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

11. Indemnification

You agree to indemnify and hold harmless Magnorra, its owners, employees, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from your misuse of the website or violation of these Terms.

12. Third-Party Services

Our website may include links to third-party websites or services. We do not control or endorse these third-party services and are not responsible for their content, policies, or practices.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Magnorra

Email: store@magnorra.in